Kia ora, I’m Caitlin
Digital experience designer based in
Te-Whanganui-a-Tara (Wellington) passionate about:
Pixels 🎨 People 🧡 Planet 🌎
Collaboration
I thrive working collaboratively with people who think differently to me
My Approach
Context
I love looking at the big picture and thinking about each problem space’s unique context
Curiosity
I am inquisitive by nature, always looking to uncover new ways of approaching a problem
Communication
I’m a confident communicator who loves sharing ideas & telling the story of my work
Selected Case Studies
KIWIRAIL / INTERISLANDER
Bringing the future Interislander onboard experience to life
UX/UI | Prototyping | Service Design | CX Design
Applying a customer-centred approach to the design of new onboard services, bringing experiences to life and iterating through physical and digital prototyping.
ACC
Enabling better client self-management services & channels
Research | Service Design | Accessibility | CX Design
Driving informed decisions about the design of ACC’s digital and non-digital channels and services that enable clients to manage their recovery in a way that works for them
PUBLIC SECTOR ORGANISATION
Sensitive claims website review & redesign
Research | Workshops | Accessibility | UX/UI
Understanding survivor experience to make informed decisions about the redesign of the process of engaging with the sensitive claims process online
MUXD - CAPSTONE PROJECT
Goodo
UX/UI | Conceptualisation | Usability Testing
Goodo is a concept for a digital platform which shows people the tangible, real world outcomes their donations have for the organisations they support
MUXD - INDUSTRY PROJECT
ZEDOC Clinician Platform
UX/UI | Research | Information Design
Group project partnering with The Clinician to create a concept for redesigning the ZEDOC platform. This platform is used by clinicians to track the progress of their patients health over time in longitudinal studies
MUXD - INDIVIDUAL PROJECT
Soletrain Running Coach App
Interface & Interaction Design | Conceptualisation | UX | Usability Testing
Running app concept designed to help people train for events and track their progress