Kia ora, I’m Caitlin

Digital experience designer based in
Te-Whanganui-a-Tara (Wellington) passionate about:

Pixels 🎨 People 🧡 Planet 🌎

Collaboration

I thrive working collaboratively with people who think differently to me

My Approach

Context

I love looking at the big picture and thinking about each problem space’s unique context

Curiosity

I am inquisitive by nature, always looking to uncover new ways of approaching a problem

Communication

I’m a confident communicator who loves sharing ideas & telling the story of my work

Selected Case Studies

KIWIRAIL / INTERISLANDER

Bringing the future Interislander onboard experience to life

UX/UI | Prototyping | Service Design | CX Design

Applying a customer-centred approach to the design of new onboard services, bringing experiences to life and iterating through physical and digital prototyping.

ACC

Enabling better client self-management services & channels

Research | Service Design | Accessibility | CX Design

Driving informed decisions about the design of ACC’s digital and non-digital channels and services that enable clients to manage their recovery in a way that works for them

PUBLIC SECTOR ORGANISATION

Sensitive claims website review & redesign

Research | Workshops | Accessibility | UX/UI

Understanding survivor experience to make informed decisions about the redesign of the process of engaging with the sensitive claims process online

MUXD - CAPSTONE PROJECT

Goodo

UX/UI | Conceptualisation | Usability Testing

Goodo is a concept for a digital platform which shows people the tangible, real world outcomes their donations have for the organisations they support

MUXD - INDUSTRY PROJECT

ZEDOC Clinician Platform

UX/UI | Research | Information Design

Group project partnering with The Clinician to create a concept for redesigning the ZEDOC platform. This platform is used by clinicians to track the progress of their patients health over time in longitudinal studies

MUXD - INDIVIDUAL PROJECT

Soletrain Running Coach App

Interface & Interaction Design | Conceptualisation | UX | Usability Testing

Running app concept designed to help people train for events and track their progress